* Provocraft guarantee the Cuttlebug for 12 months, but this only covers manufacturer defects (it does not cover any damage or defect caused in any manner after your purchase).
* The height of your cutting materials should not exceed 1/8" thick. (by running through thicker material, you risk damaging your machine and may negate the warranty).
Having said this ... to my knowledge, I've never over stressed the machine (forced something to go through). However the gears are under great stress when we run items through the machine, so it's understandable that after time these gears become weakened. My bug was nearly three and had covered a large amount of ground, I can tell you, I've made so many cards with it, that it really didn't owe me anything. I have been unable to find anywhere that sell replacement parts for the cuttlebug, I guess it's because the machine itself isn't exactly a considered purchase, say like a digital cutter.
So my hubby is going to try and make a new gear for me, whether it will work or not ... I guess we have nothing to lose. But I have to say, how lucky am I, I married an engineer, whose willing to try and save me buying a new one.
Have a great day everyone.